It's clear that data security is on the minds of both consumers and dealers. It's less clear how to alleviate the data concerns both groups have. Consumers express serious reservations about sharing their personal data digitally with dealerships and lenders. Their comfort level is much higher for sharing the information in person at the dealership, according to an Automotive News-Cars.com survey. Meanwhile, consumer reservations are dealers' biggest worry point when it comes to protecting personal customer data, the survey showed.
Computers are performing more tasks that humans can do, such as sorting data and making decisions. That means dealership employees' roles are evolving, too.
Makoto Uchida, Nissan Motor Co.'s new CEO, says fresh product is key to reviving Nissan's flagging fortunes and that a U.S. rebound is underway but will take more time.
As GM pushes toward an electric future, it's softening the risk of plunging into an uncertain market by getting a partner to help manufacture batteries.
